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070 - Personal Numbering
070 - Personal Numbering
A personal number which is a 'follow me' service that you can use to route calls to the end user's home, mobile phone, fax or office. These can be pre-set to dial through to your current location.
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0800 Freephone
0800 Freephone
Widely recognized of one of the most powerful marketing tools available. These numbers offer a proven way of increasing business and developing customer loyalty. By enabling potential customers to phone your business free of charge from anywhere in the UK, these numbers are especially valuable when attracting new business.
Research suggests advertising responses increase by between 50% and 300% when a Freephone number is used.
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0844 0845 - Local Rate
0844 0845 - Local Rate
Using local rate numbers puts you "in the neighbourhood". Callers to these numbers are charged for a local rate call only, regardless of their location within the UK thus retaining strong customer loyalty.
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0870 / 0870 - Special Rate
0870 / 0870 - Special Rate
0870 numbers allow a customer or potential customer to call the 0870 number from anywhere in the UK for the price of a standard national rate call. Also, on large volumes of traffic it may be possible to earn revenue for calls made, please call one of our sales representatives to learn more.
0871 is a revenue generating number often used by service/content and information line providers. Caller pays 10ppm from any location within the UK.
Easily recognisable 08 numbers (giving that national image) but are cheaper to buy than other 08 numbers and include free call forwarding to other land lines in the UK.
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09 - Premium Rate
09 - Premium Rate
09 numbers are revenue generating often used by service/content and information line providers. Callers pay from 5ppm through to £1.50 per minute or per call depending on the type of service provided from any location within the UK. Premium rate services are designed to meet the specific needs of companies that provide competition lines, quiz TV shows or voting lines.
These numbers offer a genuine long term revenue vehicle. The use of 09 numbers (PRS numbers) is closely monitored by PhonepayPlus and all use of these numbers must be approved by PhonepayPlus prior to services being connected. As a licensed carrier, we have thousands of numbers available, all 09 numbers offer a generous profit share to the service provider or information provider. PRS numbers can be routed to any telephone number, IVR platform or indeed to any DDI anywhere in the World. Some Gold numbers are available upon request. Gold numbers can be provided free of charge depending on the application and potential call revenue generated.
PRS numbers can be used for:
- Tech Support Lines
- Information Lines
- Dial Through Numbers
- Call Recording
- Chat & Dating Services
- Voting Lines
- Competition Lines
- Adult Content
- Quiz TV shows
- Horoscope Lines
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Call Recording
Call Recording
24 Seven’s advanced telecoms network offers real-time network call recording.
If this option is enabled your calls will be recorded, and you can choose to have the recorded files delivered by email or via FTP as soon as the call has cleared.
We can offer call recording on conference calls, and standard routed calls. (e.g. number translation services, IDA, and IVR calls.)
A typical application for this product would be to record the phone calls of your customer service team so you have a permanent record of their conversations.
All recorded calls can be played back on most computers with a sound card and speakers.
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Conferencing
Conferencing
24 Seven have a fully featured conferencing platform.
The conferencing solution is fully scalable and fully brandable with custom introduction messages. When used in conjunction with our real-time customer control panel you can view calls in progress and manage your conferences.
In addition, if required, custom designed and branded web portals can be built to manage your conference service.
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Customer Control Panel Web Interface
Customer Control Panel Web Interface
This product is given free as standard to all of our customers.
The online web based customer control panel allows our customers to modify call products and call routing in real-time.
For example, your target numbers for number-translation services can be updated in real-time. All of our products can be viewed, provisioned and managed using our online management portal.
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Fax2email
Fax2email
24 Seven offer an extremely reliable fax-to-email service.
Why waste money purchasing a fax machine when you have have a fax2email service on a DDI provided by 24 Seven?
Inbound faxes are answered by our advanced telecoms platform and immediately emailed out to an email address as an attachment.
We support multiple fax baud rates and you can manage your fax2email settings online through our customer control panel.
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Follow Me Services
Follow Me Services
This advanced call routing service means you will never miss a phone call again!
By using our online real-time customer control panel you can set up your DDI to have multiple fail-over routes. For example, you may wish to have your DDI divert your office desk phone, and if not answered, then divert the call to your mobile phone.
This service is also very useful for resilience because if a phone line is faulty or the network down, the next number you have configured is automatically dialled by our network.
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IDA and CPS Dial Through Services
IDA and CPS Dial Through Services
IDA and CPS are services enabling residential and business customers in the UK with BT landlines to save money on call costs.
24 Seven offer both of these cost-saving services. Both services can be provisioned through our customer control panel.
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Interactive Voice Response
Interactive Voice Response
Our state-of-the-art IVR systems are extremely adaptable.
We can write custom IVR applications for any solution.
Our IVR can also integrate easily into your existing infrastructure supporting HTTP post, XML post and SOAP.
Our IVR can also support Fax-to-email, Text-to-speech, Speech-to-text and speech recognition.
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International Termination
International Termination
24 Seven offer extremely competitive international termination rates.
We only use quality international carriers and offer real-time least cost routing to save your call costs.
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Live Call Statistics
Live Call Statistics
This product is also given free as standard to all of our customers.
Our state-of-the-art customer control panel web interface allows you to view live calls in real-time. These are true real-time statistics - they are not delayed by a few seconds or a few minutes, the web interface displays calls as they happen on our telecom network. This gives our customers and resellers unprecedented information about their telephone calls.
Customers can also run statistical reports, generate invoices and download CDR giving opportunity to analyse call trends and calculate billing quickly and easily.
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Mobile Termination
Mobile Termination
24 Seven offer extremely competitive UK mobile termination rates.
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National Call Plus 0871
National Call Plus 0871
0871 numbers are available on varying tariffs between 0.5p and 10p per minute and between 6-10p per call (single drop).
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SMS
SMS
24 Seven have a range of SMS products to suit your needs. Our bulk SMS product allows you to send out bulk marketing SMS messages to large lists of target numbers, all through an easy to use web control panel.
24 Seven also operate our own dedicated short codes. Please contact us for more information on this product.
SMS voting and marketing. 24 Seven can help you to build and manage your SMS voting and marketing campaigns. Contact us for more information.
24 Seven have several SMS enabled UK mobile ranges with revenue share opportunities available. Please contact us for more information.
All 24 Seven SMS products are controllable through our customer control panels. Inbound SMS are logged and stored in our control panel as CDR so you can review text message details and run reports against keyword campaigns.
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Time of Day Routing
Time of Day Routing
This advanced call routing service enables the customer to route a telephone call differently depending on the time-of-day and the day-of-week.
Our state-of-the-art customer control panel allows you to update this routing in real-time.
A typical application may be the routing of out-of-hours phone calls to a different telephone number or to a voicemail system.
Our advanced system has no limitations to the number of different routing scenarios you may wish to have.
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UK Termination
UK Termination
24 Seven have a wide-reaching UK network with POP in many different locations.
Because of this we can offer extremely competitive UK termination rates.
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VoIP
VoIP
24 Seven support ingress and egress calls via H323 and SIP.
If you require a DDI to be terminated to a SIP URI or require an IVR to deliver a call to an IP address to save costs then please contact us.
We can support any VoIP technology including asterisk and VoIP enabled PBX up to carrier class SIP and H323 gateways.
VoIP can also be added into any of our other products quickly and easily.
