24 Seven’s advanced telecoms network offers real-time network call recording.
If this option is enabled your calls will be recorded, and you can choose to have the recorded files delivered by email or via FTP as soon as the call has cleared.
We can offer call recording on conference calls, and standard routed calls. (e.g. number translation services, IDA, and IVR calls.)
A typical application for this product would be to record the phone calls of your customer service team so you have a permanent record of their conversations.
All recorded calls can be played back on most computers with a sound card and speakers.
